Speak with the class teacher
Parents’ evenings are held twice a year – once in the autumn term and another in the spring. However, informal meetings can be more effective. We encourage parents of all our pupils to keep in close contact with the school – it’s nearly always possible to speak with the class teacher for a moment or two, but please visit the school office first to see if the teacher is available. These meetings can be arranged if you have specific concerns or would like to know more about how to support your child. If you require a more formal meeting with the class teacher the school office staff will be happy to help you make arrangements.
Speak to the headteacher
As well as speaking to the class teacher, Mr O’Kane is always willing to meet with parents to discuss any worries or concerns they may have—these may be school or family related. He treats all information that is shared with him in a sensitive, confidential manner. The staff in the office will be happy to arrange a meeting or a phone call if this is more convenient.
Speak to the SENCO
Mr Stockley is our school’s SENCO If your child is receiving additional support, or you feel there may be barriers to learning, he is always willing to meet with you to discuss your concerns. The staff in the office will be happy to arrange a meeting or a phone call if this is more convenient.
Look out for our communications: Newsletters, Letters and Parentmail Messages
Your questions, comments or concerns are often answered in our communications. Each week parents and carers receive an electronic copy of the newsletter via Parentmail. Paper copies are always available from the red shelves in the entrance corridor if you do not benefit from Parentmail. We send home paper copies of essential communications such as sports fixture letters, class trip letters and anything that requires parental permission.
Make a complaint
Complaints are rare at Holy Family School. We have an open culture. Staff are nearly always available – it’s easy to have a quick chat with teachers or the headteacher so most concerns or complaints are dealt with swiftly. However, if parents feel that they need to make a formal complaint, it should be made in writing to the Headteacher who will then follow the school’s Complaints Policy.